Mastering Communication with Your Project Team

What method should the project manager use to communicate agreed behaviours to the project management team?

• A. By organizing a team workshop for discussion
• B. By sending email updates to the team
• C. By updating the existing behaviours on the information radiator
• D. By documenting them in the final report

Answer: (C)

Using an information radiator to communicate agreed behaviours is an effective method because it ensures that the information is visible and accessible to all team members at any time. An information radiator is a display, often placed in a common area, that provides up-to-date information about the project's status, including team behaviours, progress, and metrics. By updating the existing behaviours on this visual display, it fosters a culture of transparency and accountability, as team members can easily reference these behaviours during their daily work and discussions. This method also supports agile principles, which emphasize collaboration and continuous improvement. The constant visibility and shared understanding help reinforce the commitment to these behaviours within the team, making it a practical choice for maintaining focus on the agreed norms. Other options, while potentially useful in certain contexts, do not offer the same level of ongoing visibility and engagement as the information radiator. A workshop may be effective for initial discussions but may not maintain continuous awareness of behaviours. Sending emails could lead to important information being overlooked or forgotten over time. Documenting behaviours in the final report signifies closure rather than support for ongoing team dynamics, which diminishes the immediate impact and accessibility of the information.

When it comes to managing projects, communication is key. You know what? It’s not just about sending emails or making verbal announcements; it’s about making sure everyone’s on the same page and feels engaged in the process. So, what’s the best way for project managers to communicate agreed behaviors within their team? Spoiler alert: the answer lies with the “information radiator.”

So, what exactly is an information radiator? Well, think of it as a display board—a visual representation of the project’s status and team dynamics. Imagine walking into an office and immediately spotting a prominent board that shows key metrics, progress updates, and, yes, the behaviors everyone has agreed to prioritize. Sounds like a game-changer, right?

Why should project managers lean toward updating behaviors on this visual display? Good question! By making behaviors visible to everyone at all times, you foster a culture of transparency and accountability. It’s one thing to talk about “communication” and “collaboration” in a meeting, but it’s another entirely to see these values reinforced daily. It helps everyone keep track of what’s expected and creates a sense of collective responsibility. Plus, this aligns well with agile principles, which emphasize collaboration and continuous improvement. Isn’t that what we all want?

Now, let’s consider a few alternatives. Organizing a team workshop may seem enticing for initial discussions. It’s a great way to get everyone talking and sharing ideas. However, the impact can fade quickly. Once the workshop ends, without some ongoing reference, it’s easy to forget those agreed behaviors in the daily grind. People typically have a lot on their plates, and a workshop won’t ensure consistent visibility.

What about sending email updates? Well, emails are a double-edged sword. While they can be effective for quick notifications, important information often gets buried under a tsunami of messages. We’ve all been there—drowning in a sea of inbox clutter. Sure, you might have those agreed behaviors documented in emails, but are they really hard to overlook?

And then there’s the final report. Sure, putting behaviors in a final report may signify completion, but let’s face it—once the project is done, it’s easy to push that report aside. It doesn’t do much to support the ongoing team dynamics or create awareness during the project’s lifecycle. It’s more of a closure step than a proactive measure.

So, back to our star of the show—the information radiator. It’s like having a friendly neighborhood watch for project behaviors. Team members can interact with it, reference it during daily stand-ups, and keep those agreed norms fresh in mind. Plus, it encourages everyone to hold each other accountable. This method keeps the team focused and engaged, creating a powerful atmosphere of shared commitment to the project’s success.

As you embark on your journey toward becoming a project management pro, keep these strategies in mind. Effective communication transcends mere words—it's about creating systems and environments that enhance clarity and alignment. So, which method will you choose to communicate with your team? Remember, transparency isn’t just a buzzword; it’s the glue that holds high-performing teams together.